October 6, 2025
The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth.
In this segment, Molley interviews Nelson Caudill. He’s an Employee Benefits Advisor, with USI Insurance Services. Nelson joins the podcast to talk about how USI Insurance Services partners with companies to simplify complex insurance challenges. He describes how their hands-on, analytical process helps clients make smarter decisions about managing risk and employee benefits. Nelson shares examples of how USI’s insights have made a tangible difference for businesses of all sizes. It’s an easy-to-follow conversation that gives leaders a real sense of what it’s like to work with USI.
To learn more, visit:
USI Insurance Services: usi.com
Nelson Caudill, thanks for stopping by to speak with us!
That’s where we’ll leave the conversation for today. Before we close the file, we invite you to reach out to us with questions, suggestions or other comments. We’d love to hear from you.
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- Jamie Swaim, SPHR – www.ParcelKnows.com
- Molley Ricketts – www.IncipioWorks.com
- Jason Heflin – www.CrowdSouth.com
We hope you found this file insightful and helpful. Thank you for listening!

By Jason Heflin
Jason Heflin is one of CrowdSouth’s owning Partners and brings years of marketing experience from his past lives as a corporate marketing manager, writer, and freelancer. He also plays the ukulele for fun, which is cool.
