March 23, 2026
The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth.
Jason and Jamie were joined by Corina West, an HR Assistant for Grace Health in Corbin, Kentucky. Corina shared her insights on working for a comprehensive healthcare organization that provides family medicine, dentistry, and behavioral health services. Despite only being in her role for a little over a year, she is part of a small three-person team responsible for managing a large workforce of 465 employees. Corina now leads the one-day orientation for all new hires, where she coordinates speakers to cover topics like HIPAA and risk compliance while ensuring new employees understand the “expectancy” of company policies. She noted that their unique leave structure—accruing 6.15 hours of PTO every two weeks instead of having paid holidays—is a key policy she has mastered and often uses to help applicants determine if the role is a good fit.
Corina spoke very highly of her Director, Kim Bingham, whose open-door policy and willingness to handle any task herself have made Corina’s transition into HR seamless. While she currently manages the tasks that “everyone else hasn’t already had their hands in,” she is eager to grow within the department and take on higher-level responsibilities. She finds the work intimidating but deeply rewarding and was excited to be attending her second KYSHRM conference. To keep the conversation moving, she left this thoughtful question for the next participant: “What was the best decision that you’ve made in your current role and what
was the outcome of it?”
To learn more, visit: gracehealthky.org
Corina, thanks for stopping by to speak with us!
That’s where we’ll leave the conversation for today. Before we close the file, we invite you to reach out to us with questions, suggestions or other comments. We’d love to hear from you.
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- Molley Ricketts – www.IncipioWorks.com
- Jason Heflin – www.CrowdSouth.com
We hope you found this file insightful and helpful. Thank you for listening!
By Jason Heflin
Jason Heflin is one of CrowdSouth’s owning Partners and brings years of marketing experience from his past lives as a corporate marketing manager, writer, and freelancer. He also plays the ukulele for fun, which is cool.